Legal & compliance

Language Assistance / Asistencia de idiomas

You do not have to bring your own interpreter, and you are never charged for language help. Ask us and we will arrange it.

Last updated: [ADD DATE REVIEWED BY YOUR COMPLIANCE ADVISER]

Help in your language, at no cost

If English is not your first language, we will arrange a qualified interpreter for phone calls and home visits, and provide written information in plain language or another language where we can. Call 850-940-4325 and say which language you need — you can say the name of the language in English, and we will take it from there.

How to ask

  • By phone: 850-940-4325, Monday – Friday, 8:00 a.m. – 4:00 p.m..
  • By email: services@woundcarenwfl.com — tell us the language you need and the best number to reach you.
  • At the visit: tell the nurse which language you speak, and we will arrange interpretation.

Español

ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 850-940-4325.

También puede leer información clave en español en nuestra página woundcarenwfl.com/es.

Taglines in other languages

Federal rules require this notice in the top languages spoken in our service area. Paste the official HHS tagline wording for each language below.

[PASTE HHS TAGLINE — HAITIAN CREOLE][PASTE HHS TAGLINE — VIETNAMESE][PASTE HHS TAGLINE — CHINESE][PASTE HHS TAGLINE — TAGALOG][PASTE HHS TAGLINE — ARABIC]

Full details of our commitments are in the Nondiscrimination & Accessibility Notice.

Questions about any of this?

Call us and we will explain it in plain language, or send you a paper copy of any notice on this page.

Fax referrals
833-636-4600
Office hours
Monday – Friday, 8:00 a.m. – 4:00 p.m. Leave a message after hours and we will call you back.
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